The City and County of San Francisco has a dilemma. As its economy rebounded from the Great Recession, the City flourished. San Francisco is one of the 20 fastest growing cities in the United States and now rivals New York City in population density. The City’s thriving business climate means growth is three times the rate of the rest of the state and unemployment is at a record low 3.4 percent. Statistically speaking, this means full employment.
The City itself is the largest employer in San Francisco, with 28,000 people in departments as diverse in size as they are in mission. City technologists tackle everything from making sure cops and firefighters can communicate when the air is blazing with smoke and alarms, to ensuring emergency room doctors get critical patient records. But San Francisco is also home to Salesforce, Twitter, Uber, Pinterest, Airbnb, Dolby and myriad other technology companies whose gleaming logos and glossy websites promise prestige, parties, and classic video games in chef-created food courts.
Against this backdrop, the City must position itself as an employer of choice for top tech talent. It takes big changes to hiring practices, and unprecedented levels of cooperation among City departments. It also takes an understanding of what technologists are looking for in a career. The Department of Human Resources’ research has shown that across all demographics, today’s technologists are really looking for meaningful work. And while the City can’t offer stock options, it can offer purpose.
The Core Tech Model is designed to hire IT engineers into permanent civil service (PCS) positions. The proposed updated hiring process is called FlexSelect, and is based on a hiring model used for nurses, which reduced hiring time from 190 days to 40 days FlexSelect is expected to provide hiring managers with the flexibility to quickly and efficiently identify highly qualified candidates from continuous eligible lists in the IT engineer classifications, by specialty area. There are four specialty areas in the classification series: Networks, Systems, Security, and Applications (including databases). The FlexSelect process is based on job-related competencies for each position, identified in advance by hiring managers.Read more
The Expert Tech Hiring model is a new approach for hiring Exempt technology experts into the City. This new model is designed to help the City address the rapidly changing and highly competitive technology demands of the city by swiftly hiring tech experts.
Last but not least, the Project Tech is a model that exists today and is available to hiring managers. Given that, the focus of this model will be on refining the processes for hiring departments to request project tech positions.